Consulting

The effective management of a company's telecommunications system enhances every aspect of business operations and performance. However, with so many choices available, it can be difficult for company managers to select the products and services that best match their business' unique requirements, monitor the contracts, audit the bills, and review changing conditions in the competitive landscape.

We can help. Allied Tele-Com analyzes each customer's specific needs and recommends a customized solution designed to maximize cost effectiveness and system performance. Our team can review your entire voice, video and data communication structure to suggest ways to improve your profitability, productivity and customer service.

We Specialize in the Following Areas

• Strategic Convergence Planning for next-generation IP PBX and Quality of Service Wide Area Network
• Evaluation of IP Telephony readiness and development of an "IP Telephony Total Cost of Ownership Analysis"
• RFP Management and Contract Negotiations
• Benchmarking of current Call Center Operations and Strategic Roadmap Planning
• Communications Services and Assets, and Optimization Evaluation for Cost Reductions

Communications Expense Assessment:

Carrier Management - We have relationships with over thirty local, long distance and Internet access carriers in order to provide the most competitive and unbiased evaluation possible. We are carrier neutral. Our company acts as a central contact between your organization and the various telecommunications vendors contributing to your system, allowing you to address a range of issues with a single phone call. We sit on the buyer's side to evaluate, suggest and negotiate on your behalf.

Audit of Bills and Contracts — Nearly 40% of telephone bills are incorrect, with the carrier charging more than what was agreed. We compare contracts to bills, help you recover the overage, correct the billing and ensure compliance. We review contracts to see whether they are in effect and what your options are for termination or change.

If you are very pleased with your present carrier relationships, you do not need to change, because we can interface with those companies. We can review any existing contracts and provide suggestions to you. We can augment the carriers at any time, and give you alternatives or simply a competitive landscape review (a reality check).

Allied Tele-Com serves as a "trusted advisor" to our customers. We can assist your company with strategic planning, optimization, procurement, and implementation of "best practices" in all forms of voice, and data communications.